Terms and conditions

1. The Boat Fit Co. Ltd will provide all customers with a written estimate. Each estimate will include sufficient detail of the proposed works and estimated costs. One month prior to confirmed bookings a final quotation can be provided if nesseccery. Due to the continued inflation of building materials fluction in pricing should be expected. If any further clarification on estimates or quattions is needed please email office@theboatfitco.co.uk. Once a project has started any additonal requests can be accomodated for, at an additonal cost. Additonal costs will be communicated via email and must be agreed in writing or verbally before they can commence. 

2. A ‘contract’ with The Boat Fit Co. Ltd is an agreement/approval from the client in writting to undertake the work, based on a written ‘Quote/Estimate’ provided by The Boat Fit Co Ltd to the client. This is a clear and straightforward undertaking between the two parties to form a contract.

3. Once a estimate/quotation has been accepted (in writing or verbally) and the client has paid their deposit, then a contract has been entered into and these terms will come into effect. Estimate/quotes are valid for three months from the date they were issued.

4. Once the client has paid their deposit, entering into a contract with The Boat Fit Co. Ltd, they have a 14 day cooling off period. Should they wish to cancel the contract during this time the client may do so via email to office@theboatfitco.co.uk and the deposit will be refunded. If the booking is cancelled outside of the 14 day cooling off period The Boat Fit Co Ltd will keep the client deposit. 

5. All prices quoted are calculated on the basis of free access and unimpeded working during our normal working hours (8am – 4pm Mon – Fri), unless otherwise agreed. Please note that we may be on site until 6pm or on a weekend. We will get prior agreement with the client should this happen.

6. It is the customer’s responsibility to arrange the boat to a place of work preferably at Stone Bridge Lock Boat Yard where the Boat Fit Co Ltd is based or a site with access, vessel insurance, registration and valid licence for the waterway it resides on.

7. Commencement of work is under the assumption of uninterrupted work for the duration of the contract. The boat fit co.lTD will not be held liable for any costs incurred as a result of delays due to unforeseen circumstances. (e.g. delays with decisions resulting in work having to stop)

8. The boat fit co. Ltd will agree all practical arrangements with regards to working methods with the client in order to provide minimum disruption to the client and allow work to be carried out efficiently by the contractor.

9. Free access is required for delivery of building materials, plant, machinery, skips etc.

10.All used or removed materials on-site remain the property of the boat fit co. Ltd and will be disposed of accordingly,

11.The boat fit co.Ltd may directly employ or sub contract labour to work on site. Each sub-contractor takes full responsibility for their own third party liability. The boat fit co. Ltd will oversee all works to completion and takes full general and operational responsibility in the running of any contract agreed with the client.

12.The boat fit co. Ltd will provide a payment plan to the client prior to commencement of works. This will usually include a deposit, staged payments and an end payment upon completion of works. Deposits are non-refundable and allow The boat fit co.Ltd to book work in and agree a formal start date for works and purchase materials. Please note: In the very unlikely event that The boat fit co. Ltd have to cancel your work, your deposit will be fully refunded.

13.Invoices will be sent out prior to the relevant payment date and each invoice will serve as a receipt for payment. Payments must be made in a timely manner or work progress may be impeded or ceased (in the case of non-payment). Payments can be made by cheque or cash but bank transfer is our preferred method. All invoices include our bank details for bank transfers.

14.Insurance – Public Liability and Employers’ Liability: The boat fit co. Ltd has Public Liability Insurance and Employers’ Liability to the sum of £5,000,000. All usual general building practices are covered within our insurance policy.

15.All client information is retained in accordance with the Data Protection Act 1988 and all personal and other client details will remain confidential.

16.Guarantees: All customers will benefit from a full guarantee on our workmanship for a period of 12 months. Guarantees on materials run in accordance with manufacturer’s warranty periods where applicable. Our guarantee covers all new work and new materials used in construction or repairs, but does not guarantee the integrity of any existing structures, materials or decorations. In the event of a failure beyond the guarantee period we will be happy to investigate the cause and negotiate a solution to the problem without delay and carry out any agreed repairs as soon as possible. Charges may apply for remedial work carried out beyond guarantee dates or to items not covered by our guarantee. Please note: Decorations are signed off on completion and not covered by guarantee.

17.No responsibility is taken by The boat fit co. Ltd for any work that has not been carried by themselves. (e.g. the supplied vessel and anything within its Annex 3 supplied by the shell builder, prior plumbing, electrical, carpentry etc)

18.We will not be held responsible for the suitability of the existing boilers ability to provide for additional plumbing works. If the existing boiler is found to be unsuitable, this shall be discussed with the client and any parts required shall be supplied at trade cost. If we have to remove existing radiators for any reason we will not be held responsible for their effectiveness once they are replaced.

19.The boat fit co. Ltd will endeavour to protect existing surfaces with the use of dustsheets and loose plastic sheeting etc along with care in our working practice. However, responsibility for protection from damage of any existing surface or fabrics etc is the responsibility of the client. Arrangement can be made to put in place protection of existing surfaces, over and above our basic cover, at a negotiated additional cost. We strongly recommend the clients moves any expensive or sentimental items before work commences. If we are required to move furniture to undertake our work we will not be held responsible for any breakages or stains that may occur. We advice clients to keep all valuables and expensive items safe and secure for the duration of the works, as we cannot be held liable for any theft or loss.

20.Discounts and retentions: Prices are based on the understanding that no retentions are held unless previously arranged and authorised. No Main Contractor or Sub Contractor discounts are given unless agreed and confirmed in writing.

21.We will endeavour to employ a helpful attitude at all times and will always attempt to bring the building works to a satisfactory conclusion as soon as possible taking into account weather conditions, availability of specialist materials and unforeseen circumstances etc.

22.The boat fit co.Ltd take pictures and video of the progress of our projects. We reserve the right to use these pictures in our portfolio of work, on our website and on various social media websites for marketing and information purposes. Please let us know via email at the start of your work if you are not happy with this.